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GDPR Compliance Statement

At Moss Decor Shop, we value and respect your privacy rights. This GDPR Compliance Statement explains how we comply with the General Data Protection Regulation (GDPR) and how we protect your personal information when you use our online shop. Please read this statement carefully to understand your rights and how we handle your data.

1. Information We Collect

We may collect various types of personal information from you when you use our online shop, including:

  • Contact information such as your name, email address, phone number, and shipping address.

  • Payment information, including credit card details, if applicable.

  • Order history, preferences, and other information you provide during the purchasing process.

  • Information collected through cookies and similar technologies when you interact with our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Processing and delivering your orders and providing customer support.

  • Communicating with you about your purchases, updates, and promotions.

  • Improving our services, website functionality, and user experience.

  • Analyzing trends, preferences, and behavior to enhance our product offerings.

  • Complying with legal obligations and protecting our rights and the rights of our customers.

3. Legal Basis for Processing Personal Data

We rely on the following legal bases to process your personal data:

  • Performance of a contract: We process your personal information to fulfill our contractual obligations when you place an order with us.

  • Legitimate interests: We process your personal data to improve our services and marketing efforts, as long as it does not override your rights and interests.

  • Consent: In some cases, we may ask for your explicit consent to process certain types of personal data.

4. Information Sharing and Disclosure

We respect the confidentiality of your personal information and only share it with third parties under the following circumstances:

  • Service providers: We may share your data with trusted service providers who assist us in delivering our services and managing our operations.

  • Legal compliance: We may disclose your personal information to comply with applicable laws, regulations, or legal processes, or in response to valid requests from public authorities.

  • Business transfers: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred to the relevant third party.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this statement, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your personal information once it is no longer needed.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, accidental loss, alteration, or disclosure. We continuously review and update our security practices to ensure your data is safeguarded.

7. Your Rights

Under the GDPR, you have specific rights regarding your personal information. These rights include:

  • The right to access and obtain a copy of your personal data.

  • The right to rectify any inaccurate or incomplete information we hold about you.

  • The right to request the erasure of your personal data under certain circumstances.

  • The right to restrict or object to the processing of your personal data in certain situations.

  • The right to data portability, allowing you to receive your personal information in a structured, commonly used, and machine-readable format.

If you would like to exercise any of these rights or have any questions regarding your personal data, please contact us using the details provided below.

8. Cookies and Tracking Technologies

Our online shop may use cookies and similar tracking technologies to enhance your browsing experience, analyze usage patterns, and deliver personalized content and advertisements. By using our website, you consent to the use of these technologies as described in our Cookie Policy.

9. Updates to this GDPR Compliance Statement

We may update this GDPR Compliance Statement to reflect changes in our data practices or legal obligations. We encourage you to review this statement periodically to stay informed about how we handle your personal information.

10. Contact Us

If you have any questions, concerns, or requests regarding this GDPR Compliance Statement or our data practices, please contact us using the following information:

Moss Decor Shop Ltd

Sofia, Bulgaria

shop@mossdecorshop.com

+359988863036

Thank you for choosing our online shop. We are committed to protecting your privacy and ensuring that your personal information is handled with care and in compliance with applicable data protection laws.

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